Discover more in our FAQ
Have a question or comment? Don't be shy: Reach out and say hi!
Support hours: Mon – Sun, 9:00 AM – 6:00 PM
Do you ship internationally, and how is my order shipped?
Do you ship internationally, and how is my order shipped?
Yes! Peach Beauty ships internationally. We select the most suitable shipping method and carrier based on your destination to help your order reach you safely and efficiently.
Available shipping options and rates will be shown at checkout.
When will my order ship?
When will my order ship?
Orders are processed and shipped within 5 business days of purchase. Once your order has been dispatched, you’ll receive a tracking number so you can follow its journey.
How long does delivery take?
How long does delivery take?
Delivery typically takes 6–10 business days after your order has been shipped, depending on your destination.
Please keep in mind that delivery may occasionally take longer due to customs processing, local carrier delays, holidays, or other circumstances outside our control.
How can I track my order?
How can I track my order?
Once your order has shipped, you’ll receive a tracking number. Use the tracking link provided in your shipping confirmation to check the latest delivery updates.
Is import tax included in my order?
Is import tax included in my order?
No. Import taxes, customs duties, and other local fees are not included in your order or shipping cost.
Any applicable charges are the responsibility of the recipient and may vary depending on your destination.
What happens if I refuse or don't accept my delivery?
What happens if I refuse or don't accept my delivery?
Orders that are refused or not accepted upon delivery are not eligible for a refund or reshipment.
Please make sure your shipping details are correct and keep an eye on your tracking updates so you don’t miss your delivery.
Can I cancel or change my order?
Can I cancel or change my order?
Please contact us within 2 hours of purchase if you need to cancel or make changes to your order.
After this window, your order may already be processing or packed for shipment, so we may no longer be able to cancel or modify it.
Can I change my shipping address?
Can I change my shipping address?
Contact us as soon as possible at hello@peachbeauty.co.
If your order has not yet been processed or shipped, we’ll do our best to help. Once an order has been dispatched, we may not be able to change the delivery address.
My order arrived damaged — what should I do?
My order arrived damaged — what should I do?
Please email hello@peachbeauty.co within 7 days of delivery and include clear photos showing the damaged item and packaging.
Our team will review the issue and assist with a refund or replacement when appropriate.
Can I return a product because of an allergic reaction or skin sensitivity?
Can I return a product because of an allergic reaction or skin sensitivity?
Please review the full ingredient list provided on each product page before purchasing, especially if you have known allergies or sensitivities.
Peach Beauty is not responsible for allergic reactions or skin sensitivities caused by individual products or ingredients.

